Two new publications at the IIM in the domains of consumer wellbeing (Journal of Service Research, IF=6.382) and digital innovation (Information & Management, IF=5.155).
12.05.2021
Journal of Service Research: Consumers on the Job: Contextualization Crafting in Expert Services
https://doi.org/10.1177/10946705211012474
Information & Management: The dual role of IT capabilities in the development of digital products and services
https://doi.org/10.1016/j.im.2020.103389
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